Skip to main content
Freshworks Logo
Support
  • Home
  • Knowledge base
  • Submit a ticket
  • Login
  • English
    English French Spanish
Recent Searches

No recent searches

    Popular Articles


      Articles
      View all

        Topics
        View all

          Tickets
          View all
            no results

            Sorry! nothing found for

            Popular searches: release notes, vehicle, installation
            1. Home
            2. Using Azuga

            Using Azuga (15)

            Learn how to track fleets, view reports, and use Azuga’s core features

            Portal Categories
            • Getting Started
            • Recent Updates
            • Using Azuga
            • Administration
            • Azuga ELD
            • Next Gen Cameras
            • Azuga OEM
            • Equipment Management & Assets
            • AFM ( Azuga Fleet Mobile )
            • Integrations
            • Azuga Routes
            • Azuga Lifesaver
            Installation Guides (27)
            • Installation Guide for SafetyCam Plus & SafetyCam Pro for OBD-II
            • Hardwiring Installation Guide – Next Gen SafetyCam Plus and Pro​
            • Installation Guide for SafetyCam Plus - Auxiliary Camera for OBD-II
            • Installation Guide for SafetyCam Pro - Auxiliary Camera for OBD-II
            • Installation Guide for OBD II
            • Installation Guide for AI SafetyCam
            View all 27
            Fleet Tracking & Live Maps (12)
            • Enhanced Search and Filter Experience
            • How to set up your web account?
            • What are the different functions available on the Live Maps
            • Map legend : Understand the status of vehicles and assets
            • How do I find vehicles near my current location on the web application ?
            • Vehicle not appearing on Live Maps but are listed under Admin -> Vehicle Page
            View all 12
            Reporting (26)
            • How do I schedule a report ?
            • How do I generate a Diagnostics report ?
            • How do I generate a Breadcrumb report?
            • How do I generate a State Mileage report ?
            • How do I generate an Alerts report?
            • How do I generate a Driver Score report?
            View all 26
            New SafetyCam Experience (14)
            • New SafetyCam UI Experience - User Guide for Web
            • New SafetyCam UI Experience - User Guide for AFM App
            • How can I find out if a vehicle can be live streamed?
            • How can I track how much Live Streaming time has been used?
            • How can I track if I exceed the 10-minute Live Streaming limit per SafetyCam?
            • How can I tag a driver in a video?
            View all 14
            AI SafetyCam (20)
            • AI SafetyCam – Vehicle Association via Azuga Fleet Web Platform
            • Adjusting the AI SafetyCam Viewing Angles
            • ADAS Calibration
            • AI SafetyCam Events
            • AI SafetyCam Recording & Storage Guide
            • Hardwiring AI SafetyCam to Fuse Box
            View all 20
            Driver Score & Rewards (11)
            • What is Azuga Driver Score ?
            • How is the Azuga Driver Score calculated ?
            • How do I interpret my Azuga Driver Score ?
            • How does vehicle-driver association affect driver scores ?
            • Do you penalize me for speeding above the posted speed limits ?
            • Can I change the averaging score period ?
            View all 11
            Collision Detection (5)
            • What is Collision Detection ?
            • Collision Detection Events
            • What is Collision Reconstruction ?
            • How to access Collision Reconstruction ?
            • What is the difference between "Possible Impact/Crash Observed" and "Collision Detected" events ?
            ELD & Compliance (1)
            • Azuga ELD Installation
            Maintenance (9)
            • What is a Maintenance Dashboard ?
            • How do I create a maintenance reminder ?
            • How do I edit a maintenance reminder ?
            • How do I delete a maintenance reminder ?
            • How do I add a service entry ?
            • How do I add multiple service entries at once ?
            View all 9
            QR Code Pairing (2)
            • QR Code Download & Driver Pairing - User Guide
            • Understanding QR Code Pairing
            Pairing Via Beacon (3)
            • Beacon Button Pairing - User Guide
            • Understanding Beacon Button Press Pairing
            • Beacon Pairing – Overview and Key Information
            DTC Codes (8)
            • What is a DTC Code
            • DTC scan tools for fleet managers
            • What are common DTCs ?
            • Where do DTCs come from ?
            • How do you interpret a DTC ?
            • How do you read a J1939 DTC ?
            View all 8
            SafetyCam Configuration & Setup (20)
            • Can we control the audio recording on the SafetyCam?
            • How do I use the SafetyCam?
            • Can we disable the Driver Facing Camera on the SafetyCam?
            • How to associate a Basic SafetyCam with a Vehicle on the Azuga portal?
            • How will the user know when the SafetyCam is connected?
            • What is a SafetyCam?
            View all 20
            SafetyCam Hardware, Storage & Troubleshooting (24)
            • What steps to follow when the SafetyCam is not working?
            • How long does the video stay on the SD card?
            • Do we have any indication if the SafetyCam is On?
            • Can I check the video directly from the SD?
            • How will the user know if the SafetyCam is functioning and also recording the events ?
            • If the safety cam is not associated with any vehicle will it still record the video and store? If yes, what happens to the video after associating the SafetyCam to the vehicle?
            View all 24
            SafetyCam Events, Retrieve Videos & App Usage (23)
            • How long would it take to upload SafetyCam videos to the web ?
            • How long will the SafetyCam event videos remain in the cloud ?
            • How long the SafetyCam videos can be requested for ?
            • Can I request SafetyCam videos for a specific duration of time ?
            • Will pressing the Red button on the SafetyCam trigger a Panic Alert ?
            • What are the events captured by the SafetyCam ?
            View all 23

            Azuga

            Company

            • About Us
            • Our Team
            • Careers

            Contact Us

            • customercare@azuga.com
            • (888) 405-3028

            © , Azuga, a Bridgestone Company. All rights reserved.